How Moonhub’s Chief of Staff Used Offsite to Boost Team Collaboration

Our Client

Moonhub is a San Francisco-based AI company founded in 2022, pioneering agentic AI to transform the future of work. Their mission is to empower individuals to be managers of agents, with a focus on revolutionizing talent acquisition. Moonhub's flagship product, Stella, is an AI-powered recruiter that leverages proprietary technology to source, vet, and employ top talent at superhuman speed. By combining AI with expert talent teams, Moonhub enables companies to hire in days and unlock ROI in weeks. Their clients report a 50% reduction in time-to-hire and often see first-time candidates 75% of the time. 

Serving a diverse range of clients, including high-growth technology companies, startups, and enterprises, Moonhub is trusted by industry leaders such as Anthropic and Inflection. Their AI-driven approach has been featured in prominent publications like Forbes and Fortune, highlighting their impact on the recruiting landscape. With a venture-backed foundation and a rapidly growing team, Moonhub is at the forefront of reshaping how organizations connect with top-tier talent.

Planning an Offsite for the First Time

As a fully remote company, Moonhub recognized the importance of creating opportunities for their team to connect face-to-face. While the team had grown accustomed to virtual meetings, the absence of in-person bonding was becoming apparent. It was clear that a dedicated offsite event was necessary to strengthen relationships and address business challenges more effectively.

The challenge for Teddy Owen, Moonhub’s Chief of Staff, was to plan an offsite that was both engaging and productive. This was uncharted territory for the company, so they needed guidance and expertise to ensure the event would run smoothly. With no prior experience in organizing such events, they decided to turn to Offsite for help.

“Offsite has just been an absolutely fantastic partner for us. They’ve helped me and the CEO save time when it comes to planning and executing the offsite.”

Why Moonhub Chose Offsite

Moonhub needed a trusted partner who could handle all the logistics for their offsite event. Offsite stood out because of its ability to bring fresh ideas, offer exclusive partnerships, and provide the support needed to make the event successful.

Teddy Owen’s team valued how Offsite’s partnerships with premium hotels and event venues provided excellent services while saving the company significant amounts of money. Offsite’s attention to detail in planning and cost-saving strategies made them the right choice.

“Offsite helped us not make big mistakes and ensured we had a great experience.”

Strengthening Team Bonds Through Cross-functional Collaboration

Moonhub’s offsite events foster a deeper connection between employees, especially since the company operates remotely. These retreats allow employees to build stronger relationships, work on critical business matters, and engage with colleagues outside of their usual digital environment.

The cross-functional collaboration encouraged during offsite events has helped teams better understand each other’s roles, improve communication, and enhance overall teamwork. These positive interactions continue to benefit Moonhub in its day-to-day operations.

Offsite had been an absolutely fantastic partner throughout the planning and execution of their gatherings. They also noted that it had played a key role in strengthening their team’s collaboration. 

Enhancing Employee Engagement and Retention

For Moonhub, maintaining employee engagement is crucial to building a lasting company culture. Offsite events allow employees to connect on a deeper level, making them feel more connected to their colleagues and the company, which ultimately improves retention rates.

As Moonhub grows, fostering a strong company culture and relationships between employees is a priority. Offsite’s role in providing these opportunities for Teddy Owen and his team has been invaluable in ensuring employees remain engaged and satisfied.

They explained that Offsite had played a key role in fostering meaningful connections among team members, even in a fully remote setup. These strengthened relationships created a more supportive and engaged work environment, which in turn contributed to higher employee retention.

Creating a Sustainable Offsite Cadence

Moonhub has been using Offsite for the last two years, a clear sign of how valuable these gatherings have become as the company continues to grow. For a fully remote team, nurturing strong external relationships is just as important as internal collaboration. Offsite plays a key role in that, helping build loyalty by maintaining consistent communication and trust among its clients, strengthening partnerships and long-term engagement.

Thanks to Offsite’s support and structured approach, Teddy Owen’s team can plan each offsite efficiently while focusing on what matters most: bringing people together, strengthening relationships, and aligning on business goals.

Offsite had been instrumental in setting a consistent rhythm for organizing team gatherings, which helped bring structure and intention to their remote work culture. This regular cadence was key to keeping teams engaged, connected, and aligned over time.